Last Updated: September 2026
At CLASKA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.claska.co or make a purchase from our online store.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide when you:
Create an account
Place an order
Subscribe to our newsletter
Contact our customer support
Participate in promotions or surveys
The information collected may include:
Full name
Email address
Phone number
Shipping and billing address
Order history
Payment-related information (processed securely through our payment providers)
2. How We Use Your Information
We use your information to:
Process and fulfil your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Send promotional emails and exclusive offers (if you have subscribed)
Comply with legal and regulatory obligations
3. Payment Security
CLASKA does not store your complete credit card or payment details.
Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.
4. Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share limited information with trusted third-party service providers only when necessary to operate our business, including:
Payment processors
Delivery and courier partners
Website hosting providers
Analytics and marketing platforms
These service providers are required to handle your information securely and only for the purposes of providing their services.
5. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
Remember your preferences
Improve website performance
Analyse website traffic
Provide relevant marketing content
You can disable cookies through your browser settings, although some website features may not function properly.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, or loss.
While we strive to safeguard your information, no method of internet transmission or electronic storage can guarantee absolute security.
7. Your Rights
Subject to applicable laws, you may request to:
Access your personal information
Correct inaccurate information
Update your account details
Request deletion of your information where legally permitted
Withdraw consent for marketing communications
To make any of these requests, please contact us using the details below.
8. Marketing Communications
If you subscribe to our newsletter, we may send you updates about new arrivals, promotions, and exclusive offers.
You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails.
9. Changes to This Privacy Policy
CLASKA may update this Privacy Policy from time to time.
Any changes will be published on this page, and your continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Website: www.claska.co
Email: [email protected]
Instagram: @claska.my
We aim to respond within 24 hours.
